No, they will only be delivered in printed version, using stationary with the logo and information of the CCB office specified by the user in its request. 

No, only special certificates from individuals registered with the CCB can be printed. 

You do not need the confirmation e-mail to download the historic and/or negative certificate; this can be done directly from the "Download" module in the Special Certificates service. 

We recommend browsing using Google Chrome; in order to download and view the historic and negative certificates, your computer must have Acrobat Reader 10.1 or higher installed. 

Yes, you will need to save it in order to keep the document in your files, and to query it later. 

In order to search the registrar you need to know one of the following pieces of information:

• Identification type and number.
• Company name.
• Registration number.

In the case of historic certificates, it is important to be clear about the dates on for which a historic record of registrations is requested.

For textual certificates, it is important for the user to have all information available regarding the registration about which a textual copy is required.

Bear in mind that, if the person is not yet registered, they may go into the negative certificates option and request a negative registration certificate; for this, they will need to type in the company name or the name regarding which the information is required.

Yes, the cost is the same.

No refunds or money returns will be made for this service.  Should you experience a problem or issue, please report it to the Immediate Response Line, by calling 3830330.

Yes, the certificates issued for Non-For-Profit Organizations can be obtained in the same way. 

In such a case you should call our Immediate Response Line: 3830330.

Open the Special Certificates service, following the CCB Affiliates Circle link ; there you will find an option to send your request and query your available balance. 

In such a case you should call our Immediate Response Line: 3830330.

If you wish to print the historic or negative certificate acquired through the web portal, you are free to do it. However, bear in mind that this certificate is also fully valid in its electronic form, as per the dispositions set forth under Law 527 of 1999.

If the institution that has required the certificate does so in print form, you can give them the sheet of paper that contains the certificate information, as long as you have not yet used its verification code (remember, this code will only work once).

Bear in mind that the download option is only applicable for historic and negative certificates.  You will have 48 hours following its generation to download it.  If you are experiencing problems, you can call the Immediate Response Line on: 3830330.

There is no limit to the number of special certificates that can be acquired on each request. Users must remember that, once the certificates have been generated, they will be notified via e-mail, be it to download them through the Special Certificates app (for historic or negative certificates), or for them to be picked up at the CCB site chosen by the user (for the case of textual certificates).

Certificates can be requested through our portal ( www.ccb.org.co/en ) under the section dubbed "Proceedings and Queries", every day, 24 hours a day.  

Through our web portal ( www.ccb.org.co/en ), and specifically in the Special Certificates app, you will be able to acquire your certificates paying with the following means :

There are no differences whatsoever.

All special certificates that have been requested through the virtual channel, can be requested in either print format (no matter the type of paper) at any of our sites , and historic and negative certificates will include a verification code that can be validated once, and which allows the recipients of the certificate to verify and validate the authenticity of the special certificate.

On the other hand, and with regards to textual certificates, notwithstanding whether or not they were acquired through the virtual channel or in person, the user can always visit the site selected during the process and claim the printed versions of the certificates.

Through our portal you will be able to purchase the following types of certificates for individuals, legal persons, trade establishments, branch offices and agencies that are registered at the CCB:

• Historic certificates: these documents include the historic information a company or individual has reported to the CCB according to the supporting documentation kept in our files. They are issued upon request from the interested party.

• Textual certificates: these are documents through which the CCB will produce authentic copies of the registered actions, contracts and documents kept in its files. Through them, the CCB attests to the existence and contents of these types of files.

• Negative certificates: they certify that the information related to the Merchant's Registrar for a business or a specific individual is NOT registered with the CCB.

You can purchase your special certificates through our portal ( www.ccb.org.co/en ), by going to the Special Certificates service. 

Historic and negative special certificates may also be requested through the virtual channel, and they come with a verification code that is unique to each certificate, which is printed on the top of the document. This code may be used one, through the Certificates Verification module that is in the Proceedings and Queries section of our portal.

This way, the recipient of a special certificate will be able to verify the authenticity of the document that has been provided, ensuring that it matches the one issued by the CCB.

Regarding textual certificates, the main difference is the online channel has now been activated for their purchase.